Return & Refund Policy

We want you to be satisfied with your purchase. This policy outlines the conditions for returns and refunds.

Return Eligibility

• Items must be unused, in original condition, and returned with packaging.
• Returns must be requested within the eligible return window communicated at purchase.
• Products marked as non-returnable are not eligible for return.

Refund Timeline

Approved refunds are processed within 7 to 10 working days after the return is received and verified.

Delivery Timeline

Delivery times are displayed on the website. Inside Dhaka delivery typically takes 5 days, and outside Dhaka delivery typically takes 10 days.